Your Privacy Matters
We believe in transparency. This policy explains how Nutter Tools collects, uses, and protects your information across all our platforms.
Table of Contents
1. Introduction
Welcome to Nutter Tools. We are committed to protecting your privacy and ensuring you have a positive experience using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application on web, iOS, Android, and desktop platforms.
By using Nutter Tools, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to information we collect through our applications, websites, and any related services, sales, marketing, or events.
2. Information We Collect
We collect information that you provide directly to us, as well as some information automatically when you use our services.
Account Information
When you create an account, we collect your email address, name, and password (securely hashed). This information is necessary to provide you with personalized services and account access.
- Email address
- Display name
- Profile picture (optional)
- Account preferences
Device Information
We automatically collect certain device information to ensure compatibility and optimize your experience across platforms.
- Device type and model
- Operating system and version
- App version
- Unique device identifiers
- Screen resolution
Usage Analytics
We use Firebase Analytics to understand how users interact with our app. This helps us improve features and fix issues.
- Feature usage patterns
- Session duration
- Crash reports and error logs
- Performance metrics
- Navigation paths
Location Data
We do NOT collect precise location data. We may collect approximate location (country/region) based on IP address for analytics purposes only.
- Country/region (derived from IP)
- Timezone (for scheduling features)
3. Information We Don't Collect
Privacy is at the core of Nutter Tools. Here's what we deliberately choose NOT to collect:
Your Files & Content
All file processing (images, videos, audio) happens entirely on your device. We never upload, store, or access the content of your files.
Financial Information
Payment processing is handled by secure third-party providers (Polar.sh). We never store credit card numbers or banking details.
Private Communications
We do not access, read, or store any private messages, emails, or personal communications.
Browsing History
We do not track your browsing history outside of our application. What you do elsewhere is none of our business.
Client-Side Processing Promise
All file conversions, compressions, and transformations happen entirely on your device. Your files are never uploaded to our servers. This is a fundamental design principle of Nutter Tools, not just a feature.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our services: To deliver the features and functionality you expect from our application.
- Improve our services: To understand how users interact with our app and identify areas for improvement.
- Communicate with you: To send important updates, security alerts, and support messages.
- Process transactions: To handle payments and provide premium features to subscribers.
- Detect and prevent issues: To identify bugs, security threats, and fraudulent activity.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
5. Third-Party Services
We use trusted third-party services to help us operate our application. These services have their own privacy policies governing their use of your information.
Firebase Analytics (Google)
App analytics and crash reporting
Data collected: Usage patterns, device info, crash logs
Firebase Authentication
Secure user authentication
Data collected: Email, authentication tokens
Polar.sh
Payment processing and subscriptions
Data collected: Payment method, billing address, subscription status
Sentry
Error tracking and monitoring
Data collected: Error logs, device context
Firebase Analytics Notice
Firebase Analytics collects usage data to help us understand app performance and user behavior. This includes device information, app usage patterns, and crash reports. You can opt-out of analytics collection in the app settings. Google may use this data as described in their privacy policy.
6. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Legal requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
- Service providers: With third-party vendors who assist us in operating our services, subject to confidentiality agreements.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- With your consent: When you explicitly agree to share your information for a specific purpose.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
You can request a copy of all personal data we hold about you. We will provide this within 30 days.
Right to Rectification
You can update or correct your personal information at any time through your account settings.
Right to Deletion
You can request complete deletion of your account and all associated data. See "Data Deletion" section below.
Right to Restrict Processing
You can request that we limit how we use your data while keeping your account active.
Right to Data Portability
You can request your data in a machine-readable format to transfer to another service.
Right to Object
You can object to processing of your data for marketing purposes or based on legitimate interests.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Data Deletion
Your right to be forgotten
You have the right to request deletion of your personal data at any time. Here's how to request data deletion:
How to Request Data Deletion
- In-App: Go to Settings → Account → Delete Account. Follow the prompts to confirm deletion.
- By Email: Send a request to [email protected] with subject "Data Deletion Request" from your registered email.
- Web Form: Visit https://nuttertools.com/account/delete and submit the deletion request form.
What Gets Deleted
- Your account profile and preferences
- Email address and authentication data
- Usage history and analytics linked to your account
- Subscription and payment history records
- Any synced settings across devices
Deletion Timeline
- Immediate: Account access is revoked and you are logged out.
- Within 30 days: All personal data is permanently deleted from our active systems.
- Within 90 days: Data is purged from backup systems.
Note: Some data may be retained for legal compliance, fraud prevention, or dispute resolution as permitted by law. This will be anonymized where possible.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy:
- Account data: Retained while your account is active, deleted within 30 days of account deletion request.
- Usage analytics: Aggregated and anonymized after 26 months per Google Analytics standards.
- Transaction records: Retained for 7 years for tax and legal compliance.
- Support communications: Retained for 2 years to provide context for future support requests.
10. Security Measures
We implement industry-standard security measures to protect your data:
Encryption
All data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256.
Access Controls
Strict access controls ensure only authorized personnel can access user data, with full audit logging.
Secure Infrastructure
We use industry-leading cloud providers with SOC 2 Type II certification and regular security audits.
Regular Audits
We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices.
11. Children's Privacy
Nutter Tools is not intended for use by children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete such information from our systems.
If we discover that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place:
- • Standard Contractual Clauses approved by the European Commission
- • Data Processing Agreements with all third-party providers
- • Compliance with GDPR for European users
- • Compliance with CCPA for California residents
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- • Posting the new Privacy Policy on this page
- • Updating the "Last Updated" date at the top
- • Sending an email notification for material changes
- • Displaying an in-app notification
We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
15. Contact Us
Questions about this privacy policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For data deletion requests or exercising your privacy rights, please include your registered email address and a clear description of your request. We will respond within 30 days.