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  1. Home
  2. Fake data
  3. NPS and CSAT dashboard
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NPS and CSAT dashboard

Upload or paste survey responses, map your columns, and get NPS, CSAT, and CES scores with confidence intervals, segment splits, and trends.

This tool is in beta

Still being tested. If a result looks wrong, tell us.

Report a problem

Paste a CSV, map the score columns, and press Build dashboard.

NPS is percent promoters (9-10) minus percent detractors (0-6), passives (7-8) counting toward n only. Its interval is the normal approximation for a difference of two proportions; CSAT top-2-box gets a Wilson interval and the CSAT and CES means get mean ± z·sd/√n. This tool does not run significance tests between segments, weight responses, or read free-text comments. Caps: 5 MB input, 100,000 rows, 100 segments, 120 trend buckets. Small samples make every interval wide; read them before the scores.

Responses

Paste the CSV, or open a file
0-10
Optional
Optional, drives the trend
CSAT scaleTop-2 box counts 4-5
CES scale
More settings▾
Date orderFor slash dates like 4/3/2024
Trend by
Confidence levelWidth of the score intervals

One row per response. Blank score cells skip that metric for the row; a row with none of the mapped scores is left out of every number. Dates accept ISO (2024-01-15) or four-digit-year slash forms read per the day-first toggle.

Runs on this device. Nothing is uploaded.

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